Question 1

What should I include in my enquiry?

Accepted Answer

A short description of your organization, sector, locations and the issue prompting the enquiry. That is enough for us to route it to the right discipline.

Question 2

How quickly will I hear back?

Accepted Answer

Enquiries are reviewed on business days and acknowledged as soon as practicable. Urgent matters should be raised by telephone.

Question 3

Is an initial consultation chargeable?

Accepted Answer

An initial discussion to understand your requirements and confirm the right scope is provided without charge or obligation.

Question 4

Do you sign confidentiality agreements before discussions?

Accepted Answer

Yes. Where information is sensitive, a mutual confidentiality agreement can be executed before any detail is exchanged.

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