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Government & Public-Sector Security · Emergency & Crisis

Communication During Security Incidents

Clear communication is often the difference between a contained incident and a confused one. This programme covers radio and voice discipline, structured briefing formats, internal notification and the boundaries of public comment.

Intermediate 6 hours

Learning objectives

  • Use structured briefing formats under pressure
  • Apply radio and voice procedure discipline
  • Route information to the correct internal audience
  • Understand who may speak publicly and on what basis

Course modules

  1. 01Structured briefing and situation reporting
  2. 02Radio and telephone procedure
  3. 03Internal notification chains
  4. 04Communicating with affected people
  5. 05Public statements and authorised spokespersons
  6. 06Practical communication drills

Assessment and certification

Timed communication drill and knowledge check.

Certificate of Completion issued on successful assessment.

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