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Civilian Self-Protection & Personal Safety · Personal & Family Safety

Safe Responses to Threatening Situations & Conflict Avoidance

How to avoid, calm and leave a threatening situation. The programme is built around distance, verbal de-escalation, attracting help and safe withdrawal. It does not teach fighting, physical intervention or weapons use.

Intermediate 4 hours

Learning objectives

  • Recognise a situation escalating and leave early
  • Use calm verbal techniques to reduce tension
  • Attract attention and assistance safely
  • Prioritise property loss over personal harm

Course modules

  1. 01Recognising escalation early
  2. 02Distance, positioning and exits
  3. 03Calm verbal de-escalation
  4. 04Attracting help and using emergency features on a phone
  5. 05Robbery, harassment and confrontation guidance
  6. 06Aftercare, reporting and support

Assessment and certification

Scenario-based quiz.

Certificate of Completion available on request. This programme is avoidance based and contains no physical or weapons instruction.

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